Welcome back everyone to design principles with Ceci! Today I have decided that I want to take the topic of design principles in service companies and take it to a different style of service. One that is not usually thought as a service. VIDEOGAMES Today I'm going to take one of my favorite videogames and analyze it compared to design principles and media critics. Now I would like to talk about the The Last of Us a little bit, so that you guys, in case you haven't heard of it have some insight to it. *************************SPOILER AHEAD************************* The Story Here a Video for more Insight There are a few things we always have to take in consideration when talking about videogames and its core experience as a service. First, I want to clarify that I'm talking about the experience, story or mechanics the game has as a service of self-entertainment. This kind of service, as it would be of a book, doesn't involve particularly other p...